Report a suspected fraud

If you think that someone isn’t being honest with us and is getting help they shouldn’t, let us know. When you report fraud to us, please give us as much information as you can.

Most people are honest with us, and are entitled to the help they get. However, for a small group of people this isn't always the case. When this happens, we always try to work with the people involved to understand what happened, and make sure everyone gets what they're entitled to.

What you need to do

You can either:

call our Fraud team on 0800 556 006
email our Fraud team

If you call and we’re not open, you can leave a message.

You can remain anonymous and we'll do everything we can to protect your privacy.

The more information you can give us, the easier it is for us to work out what's gone wrong, and what we need to do to make it right.

You can help us by sharing the following information:

Information about the person you think is committing fraud, eg their:
- full name (or any other names they might be using)
- date of birth
- address
- contact details
Information about how they might be committing fraud, eg:
- how long has this been happening?
- have they stopped studying?
- is their living situation different from what we might know? (e.g. If they told us they are living alone, but they live with their partner)
- are they getting income we might not know about? (if they get a Student Allowance)
- are they getting help to take care of a child, but the child isn't actually living with them?
- have they told us they have no relationship with either one or both of their parents, but they do (if they get a Student Allowance)?

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Report a suspected fraud

What you need to do

Information we need